In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 07, 2026 - 13:00 EDT
Scheduled - Over the course of the next 7 days, smtp systems will begin moved to a new batched logging processing. This process will first log to an in memory database, then batch the logs to the SQL Cluster log system in bulk, making the process much more efficient.
Apr 7, 2026 13:00 - Apr 14, 2026 13:00 EDT

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Interserver Status Page

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TEB2 Operational
TEB4 Operational
TEB5 Operational
TEB6 Operational
Equinix NY4 Operational
Equinix LAX1 Operational
LAX2 Operational
TEB7 Operational
Network Operational
Network Operational
Services Under Maintenance
Webhosting Operational
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Mailbaby Under Maintenance
Scrub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 8, 2026

No incidents reported today.

Apr 7, 2026

Unresolved incident: Mailbaby - Upcoming batched log changes.

Apr 6, 2026
Completed - The scheduled maintenance has been completed.
Apr 6, 17:56 EDT
Update - * Final checks are running on the system. The queue has been delivering during this process
* These changes will allow in the future a new logging technique which will use a batch processing, rather than per email. The smtp relays will no longer directly use the sql cluster, and instead will write to a temporary in memory db. This will then approx each minute write logs to the sql cluster.

Apr 6, 17:36 EDT
Verifying - view mail log is beginning to show new logs, however the maintenance remains ongoing.
Apr 6, 17:09 EDT
Update - The maintenance is still in progress. Email queues continue to deliver during this time as expected.
Apr 6, 16:41 EDT
Update - This maintenance will be extended due to the cluster sync on a new node taking longer than expected.
Apr 6, 15:52 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 6, 15:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 15:00 EDT
Scheduled - The sql cluster will undergoing maintenance for mailbaby logging in order to improve performance. During this

* some logs will not show on the main view log page
* checking the email id will show the appropriate logs
* delivery will not be affected during this time

Apr 6, 14:00 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Resolved - This issue has been resolved
Apr 3, 19:42 EDT
Monitoring - A fix has been applied , all plesk4700 services are back online , we are monitoring the server
Apr 3, 07:58 EDT
Identified - The issue has been identified and fix applied ,all services are back online
Apr 3, 07:57 EDT
Update - The issue has been identified and fix applied ,all services are back online
Apr 3, 07:56 EDT
Investigating - We are currently investigating IIS config issue on plesk4700 , we are working on it
Apr 3, 07:04 EDT
Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Resolved - This incident has been resolved.
Mar 28, 16:33 EDT
Identified - KVM507 is currently offline. The issue has been identified as a hardware fault and we are working to restore service as quickly as possible.
Mar 28, 15:43 EDT
Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - This incident has been resolved
Mar 26, 20:54 EDT
Monitoring - We are monitoring Hyperv188 back online and all VMs are accessible
Mar 26, 14:56 EDT
Identified - The network issue has been identified and server is back online
Mar 26, 14:54 EDT
Investigating - We are currently investigating network issue on hyperv188
Mar 26, 14:22 EDT
Mar 25, 2026

No incidents reported.