kvm490 maintenance
Investigating - We will be applying firmware updates on kvm490 system to address stability issues with in ILO monitoring causing unexpected reboots. The maintenance may take up to 1 hour to complete.
Oct 20, 2026 - 11:28 EDT

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Major Outage
Maintenance

Oct 20, 2026

Scheduled Maintenance: Rolling Kernel Updates for Select KVM Hosts
Completed - The scheduled maintenance has been completed.
Oct 20, 10:30 EDT
Update - The following have been completed

kvm554
kvm555
kvm556
Oct 20, 09:29 EDT
Update - The following system have completed the kernel updates


kvm530.is.cc
kvm552.is.cc
kvm553.is.cc
Oct 19, 12:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:30 EDT
Scheduled - Maintenance Window: (48-hour duration)

Overview:
Over the next 48 hours, our engineering team will perform rolling kernel updates on a specific group of KVM host servers. This maintenance is required to patch the current system base and maintain overall infrastructure security.

Expected Impact:
To minimize disruption, we are updating and rebooting these servers one at a time. If your applications or virtual machines operate on an affected host, you will experience a brief interruption in connectivity when that specific machine restarts to apply the new kernel.

Because this is a rolling update across a 48-hour window, the entire cluster will not go offline at once. We expect downtime for any individual host to be limited to the time it takes to complete a standard reboot.

Affected Systems:

kvm530.is.cc

kvm552.is.cc

kvm553.is.cc

kvm554.is.cc

kvm555.is.cc

kvm556.is.cc

kvm557.is.cc

kvm21.dfw1.is.cc

kvm22.dfw1.is.cc

We will update this status page as the work progresses and provide a final clearance message once all hosts are back online and verified.
Oct 19, 08:22 EDT

Oct 19, 2026

Oct 18, 2026

kvm582 reboot and maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 11:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:05 EDT
Scheduled - The kvm582 is scheduled for a reboot to apply a kernel update and resolve an issue with auto trim.

- VM will show a graceful reboot
- The total downtime is expected to be less than 15 minutes.
Oct 18, 09:02 EDT
Teb 4 Rack 16.02 Switch30 outage
Resolved - This incident has been resolved.
Oct 18, 09:44 EDT
Investigating - **Affected Services:** Servers located in Teb 4 Rack 16.02 (including webhosting1900 and mailbaby zone4)

We are currently responding to a network outage affecting Teb 4 Rack 16.02 caused by a hardware failure on Switch30. Our on-site datacenter technicians are actively in the process of replacing the faulty switch.

During this hardware replacement, servers located within this rack, including webhosting1900, will experience a temporary loss of network connectivity. We are working to swap the equipment and restore network routing as quickly as possible.

We will provide another update as soon as the replacement is complete and connectivity has been restored.
Oct 18, 08:27 EDT
Kvm26 dfw1
Resolved - This incident has been resolved.
Oct 18, 08:25 EDT
Monitoring - The system is online. We are currently monitoring the system for errors.
Oct 9, 21:37 EDT
Investigating - We are investigating an error on kvm26 at dfw1
Oct 9, 21:24 EDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

vda2500 OS upgrade
Completed - The scheduled maintenance has been completed.
Oct 16, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 EDT
Scheduled - We are performing an operating system upgrade on the DirectAdmin server listed above. This is proactive maintenance to apply necessary security updates and guarantee long-term support for the server.

This specific machine is currently running a legacy DirectAdmin setup without CloudLinux. To keep everything current and secure, we are updating the base OS to support a newer version of DirectAdmin.

**What to expect:**

* Hosted services will be temporarily offline while the server restarts.
* Core services (PHP, Exim, and Dovecot) will automatically rebuild right after the restart.
* Moving forward, the new default PHP version will be **8.2**, and the minimum MariaDB version will be **10.11**.
Oct 16, 15:32 EDT

Oct 15, 2026

kvm507 harddrive replacement
Resolved - This incident has been resolved.
Oct 15, 15:03 EDT
Update - We are continuing to monitor for any further issues.
Oct 15, 13:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 13:09 EDT
Update - Additionally a potential CPU error has been detected during the harddrive change. The CPU will be replaced during this maintenance.
Oct 15, 12:12 EDT
Investigating - The kvm507 system has a failed drive that will be replaced to ensure data redundancy.
Oct 15, 12:08 EDT

Oct 14, 2026

Directadmin VDA3500 OS Upgrade
Completed - The scheduled maintenance has been completed.
Oct 14, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 15:14 EDT
Scheduled - e are performing an operating system upgrade on the DirectAdmin server listed above. This is proactive maintenance to apply necessary security updates and guarantee long-term support for the server.

This specific machine is currently running a legacy DirectAdmin setup without CloudLinux. To keep everything current and secure, we are updating the base OS to support a newer version of DirectAdmin.

**What to expect:**

* Hosted services will be temporarily offline while the server restarts.
* Core services (PHP, Exim, and Dovecot) will automatically rebuild right after the restart.
* Moving forward, the new default PHP version will be **8.2**, and the minimum MariaDB version will be **10.11**.
Oct 14, 15:14 EDT

Oct 13, 2026

kvm359/vda4900 hardware replacement
Resolved - This incident has been resolved.
Oct 13, 13:18 EDT
Monitoring - The replacement is completed and we are monitoring the system.
Oct 13, 10:15 EDT
Investigating - The hardware on kvm359/vda4900 will be replaced to address an unexpected restarting issue.
Oct 13, 08:12 EDT

Oct 12, 2026

Kvm443 cpu replacement
Resolved - The replacement has been completed.
Oct 12, 15:24 EDT
Investigating - The kvm 443 system is reporting a CPU error and will have both CPUs replaced.
Oct 12, 07:33 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Directadmin VDA2600 maintenance and os upgrade
Completed - The scheduled maintenance has been completed.
Oct 9, 19:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 16:10 EDT
Scheduled - We are performing an operating system upgrade on the DirectAdmin server listed above. This is proactive maintenance to apply necessary security updates and guarantee long-term support for the server.

This specific machine is currently running a legacy DirectAdmin setup without CloudLinux. To keep everything current and secure, we are updating the base OS to support a newer version of DirectAdmin.

**What to expect:**

* Hosted services will be temporarily offline while the server restarts.
* Core services (PHP, Exim, and Dovecot) will automatically rebuild right after the restart.
* Moving forward, the new default PHP version will be **8.2**, and the minimum MariaDB version will be **10.11**.
Oct 9, 15:07 EDT

Oct 8, 2026

kvm445 outage
Resolved - This incident has been resolved.
Oct 8, 08:49 EDT
Update - The kvm445 system has been running with out errors since the replacement approx 10 hours ago.
Oct 8, 08:49 EDT
Update - A hardware replacement remains underway.
Oct 7, 22:32 EDT
Investigating - The KVM445 system is experiencing an error. The CPU has been identified as the component to replace and a tech is in process of replacing the CPU.
Oct 7, 20:00 EDT

Oct 7, 2026

storage-kvm500 and vda2200 maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 14:00 EDT
Scheduled - As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Oct 7, 13:44 EDT

Oct 6, 2026

vda1900 os upgrade
Completed - The scheduled maintenance has been completed.
Oct 6, 17:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:40 EDT
Scheduled - As part of ongoing service improvements and security updates, the above directadmin server will undergo an OS upgrade.

This is strictly proactive maintenance for security updates and ensure long term support for the operating system.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- PHP, exim and dovecot will rebuild after the restart.
- There will be no major version changes to PHP, MySQL or Directadmin.
Oct 6, 14:31 EDT
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