Plesk panel loading issue plesk6300
Update - We have identified data corruption on plesk6300.is.cc server and we were unable to address it fully. We are working to migrate the accounts to a newly built server (Plesk10000.is.cc), the details for which will be provided in your support tickets. We appreciate your patience and understanding during this transition.
Aug 03, 2026 - 16:09 EDT
Identified - The issue has been identified and we are working on this matter on priority
Aug 03, 2026 - 10:18 EDT
Investigating - We are currently investigating IIS application pool crashing & Plesk panel loading issue on plesk6300.is.cc server after hardware issue occurred
Aug 03, 2026 - 07:41 EDT

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Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 3, 2026

KVM530 Hostnode outage
Resolved - Further recovery beyond what has been restored already to the new kvm553 is not possible.
Aug 3, 19:56 EDT
Update - KVM530 has been rebuild as kvm553. Systems with backups generating through my.interserver.net are currently restoring.
Jul 25, 00:59 EDT
Update - A replacement server is being built while recovery options continue to be looked into. At this time, multiple drives are reporting as failed in the zfs array after an Runtime Fault, Storage Backplanes error in the HPE chassis.
Jul 24, 19:19 EDT
Update - This system is still being worked on, unfortunately there is no resolution yet. The system is still showing errors moved to another chassis.
Jul 24, 16:28 EDT
Investigating - We are currently investigating a hardware issue on KVM host node kvm530. The server's out-of-band management interface (iLO) has started reporting hardware errors.

Impact:
If your virtual machine is located on kvm530, you may experience degraded performance, intermittent network drops, or unexpected reboots while the physical hardware is in this state.

What we are doing:
Our infrastructure team is actively reviewing the iLO diagnostic logs to identify the specific failing component (such as memory, CPU, or a drive). Once we pinpoint the hardware fault, we will determine if an emergency component replacement or a brief maintenance window is necessary.
Jul 24, 14:45 EDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

KVM520 CPU failure
Resolved - This incident has been resolved.
Jul 28, 18:08 EDT
Identified - KVM520 indicates a fault (Service Information: Runtime Fault, Processor(Intel), Processor 2. A CPU replacement will begin on this hostnode.
Jul 28, 15:46 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

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