InterServer Status

openvz31 outage

Investigating - Openvz31 is currently offline in Teb5 / Coresite which was connected to UPS A2 which suffered a failure last night. Multiple drives in the zfs array are reporting errors.
Jul 15, 2025 - 14:04 EDT

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Past Incidents

Jul 15, 2025

Core Site Teb5 Power Incident

Resolved - A new incident is being created for openvz31
Jul 15, 14:01 EDT

Update - An update from Datacenter Techs at Coresite:

Update: Switchgear A1/A2 and B1/B2 has restored back to utility. Chiller 4 is back online

Incident Ticket: 03044792
Jul 15, 14:01 EDT

Update - Openvz31 system is being replaced due to disk controller errors after this incident.
Jul 15, 06:13 EDT

Update - Update From CoreSite: Load on switchgear A1/A2 and B1/B2 remains on the emergency source generators and we have greater than 24 hours of run time available at current load, we have spoken with our fuel vendor and still awaiting an ETA for a refueling. Our main focus remains UPS A2 which is currently on static bypass with 2 of 4 modules offline with a fault. We are working to bring those modules online so we can work on restoring UPS A2 back to normal. Chillers are running and supplying chilled water at an expected level with temps remaining stable.
Jul 14, 21:19 EDT

Update - da900 has been resolved.
Jul 14, 21:19 EDT

Update - KVM71 and vda1800 have been resolved.
Jul 14, 20:39 EDT

Update - Currently three servers are down
* da900
* vda1800
* kvm71

Local technicians are en-route to check these systems.
Jul 14, 20:29 EDT

Update - Coresite technicians have updated "Update: Data Center Operations is continuing to perform rounds and clear alarms. We are focused on chiller 4 which is currently offline with 3 other chillers running, as well as UPS A2 which has 2 modules on inverter and 2 modules offline, we are placing a dispatch to our UPS vendor support troubleshooting this issue. Load on switchgear A1/A2 and B1/B2 remains on the emergency source generators and we are awaiting an ETA from our fuel vendor to refill our fuel tanks."
Jul 14, 20:20 EDT

Update - We are continuing to investigate this issue.
Jul 14, 19:58 EDT

Investigating - A power incident is being investigated at CoreSite Teb5. Data Center Operations has notified us the load on switchgear A1/A2 and B1/B2 have been transferred to the emergency source generators.

Additionally coresite operations has stated "We have technicians actively resetting CRAC units throughout the facility, temps may have risen during the transfer while the chiller plant cycled. Load on switchgear A1/A2 and B1/B2 remain on the emergency source generators and we are placing a dispatched to our fuel vendor to ensure we have our fuel tanks filled"
Jul 14, 19:51 EDT

Jul 14, 2025

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

KVM278 outage

Resolved - This incident has been resolved.
Jul 11, 22:01 EDT

Investigating - We are currently investigating an outage on node KVM278
Jul 11, 19:58 EDT

Jul 10, 2025

Webhosting 2041 server outage

Resolved - This incident has been resolved.
Jul 10, 14:33 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 13:53 EDT

Update - The system has been tested and booting, it must now be re-reacked into the TEB5 datacenter.
Jul 10, 12:21 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 10, 12:20 EDT

Update - The system has been de-racked and a motherboard replacement is underway.
Jul 10, 11:03 EDT

Investigating - We are investigating an outage on the Webhostign 2041 cpanel shared hosting server. The cause of the outage is currently unknown but may be related to the raid card.
Jul 10, 09:33 EDT

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.