InterServer Status

Update - SQL service issue on plesk9100 is fixed and service is running
Sep 26, 2025 - 06:37 EDT

Monitoring - We are monitoring the service status
Sep 26, 2025 - 06:36 EDT

Identified - The issue has been identified and fixed
Sep 26, 2025 - 06:36 EDT

Investigating - We are currently investigating & working on SQL service issue plesk9100.is.cc server
Sep 25, 2025 - 23:43 EDT

About This Site

Interserver Status Page

my Operational

Management Portal Operational

Datacenters Operational

TEB2 Operational

TEB4 Operational

TEB5 Operational

TEB6 Operational

Equinix NY4 Operational

Equinix LAX1 Operational

LAX2 Operational

TEB7 Operational

Network Operational

Services Operational

Webhosting Operational

Storage Operational

VPS Operational

Mailbaby Operational

Scrub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

Teb6 Outage Being investigated

Resolved - Event Summary
On 10/22/2025 @ 10:37am under change CHG0098473 (ATS maintenance) both main breakers experienced a loss of power for 111 minutes.

Root Cause Analysis
Main breakers malfunctioned during the listed change window. This situation combined with a battery fault led to an inability to restore utility or generator power quickly. Third party consulted for emergency manual intervention to restore power.

Mitigation
Third party was engaged to review the MOP and found it to be error free. The identified battery fault was located and replaced. Main breaker [1B1] identified for replacement. Target date for removal is 11/01/25.
Oct 30, 14:28 EDT

Monitoring - 3 IPMI Switches are left to replace.

Once we receive the official RFO from CenterSquare, we will share it here.
Oct 23, 12:33 EDT

Update - Many systems have now been brought back online which did not come back online once a and b power was restored at this facility. We continue to check and work through monitoring reports as well as tickets on cases as fast as possible.
Oct 22, 19:41 EDT

Update - All VPs nodes are up.
About 20 servers are still down.
Oct 22, 18:31 EDT

Identified - We are working through any reports of systems that did not come back online, or are having boot issues.
Oct 22, 16:08 EDT

Update - All switches are now operational.

There are about 50 VPS servers that did not come back online.
Oct 22, 14:05 EDT

Update - Update from CenterSquare.

"Notification Update - 10-22-2025 12:21:02 CT
We have stabilized the power event, and power has been restored. The data center staff will continue to monitor the situation.

Next Update: Upon the next status change.
"
Oct 22, 13:22 EDT

Update - Working on restoring 5 racks that are having switch issues.
Working on powering up servers that did not automatically turn on.
Working on replacing failed storage drives.
Oct 22, 13:20 EDT

Update - Power is restored. We will be working on verifying all servers shortly.
Oct 22, 12:15 EDT

Update - We found a few racks that are still powered on. We are using those to bring the network back online with long extension cables. Both A + B power is down in 90% of our racks.
Oct 22, 11:39 EDT

Update - Our techs are on-site. The majority of the building is down. There is clearly a catastrophic power event that occurred in the building. The damage assessment is being conducted by Centersquare with whatever available contractors are on site. No ETA is available yet.
Oct 22, 11:37 EDT

Update - The Centersquare EWR5-A (teb6) has experienced a power loss that is being investigated by technicians now.
Oct 22, 11:02 EDT

Investigating - We are currently investigating connectivity issues in the Teb6 datacenter.
Oct 22, 10:41 EDT

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

Plesk7800 Windows OS corruption after Centersquare EWR5-A (teb6) power loss

Resolved - Plesk7800 accounts restoration completed
Oct 27, 09:08 EDT

Monitoring - plesk7800 accounts restoration completed. We are working on post migration issues
Oct 24, 07:41 EDT

Update - Plesk7800 accounts restore in progress
Oct 23, 19:11 EDT

Identified - We are restoring accounts on plesk7800 server with all contents , databases accordingly
Oct 23, 07:19 EDT

Investigating - Plesk7800.is.cc server has experienced windows corruption due to Centersquare EWR5-A (teb6) power loss
https://interserver.statuspage.io/incidents/dy1dgvhpwsnv
We are working on windows reinstall and restoring all services back
Oct 22, 22:05 EDT

Oct 26, 2025

No incidents reported.

Oct 25, 2025

kvm10.dfw1 Emergency Maintenance

Resolved - The faulty memory module has been replaced, and the system is now operating normally
Oct 25, 18:25 EDT

Identified - A memory failure has been identified on the server. Replacement parts and on-site technicians are ready, with maintenance scheduled for 6:00 PM EST. VMs will remain online until the maintenance window, but the host is currently operating in a degraded state.
Oct 25, 16:12 EDT