Resolved -
This case has been resolved , accounts migration have been completed. While there is some additional work to be done
Jan 12, 12:05 EST
Monitoring -
Accounts migration have been completed. we will keep monitoring post migrations issues
Jan 12, 12:04 EST
Update -
accounts live migration to a new server in progress & all accounts are expected to be restored over the next few hours.
Jan 7, 20:11 EST
Update -
Plesk7700 live migration to a new Plesk server in progress
Jan 6, 19:45 EST
Update -
Plesk7700 Server is back online & most services are back UP , we will be starting live migration of Plesk7700 to a new Plesk server
Jan 6, 14:00 EST
Identified -
Our hardware team are working on Plesk7700 server issue
Jan 6, 08:56 EST
Investigating -
We are investigating an outage on the Plesk7700 server, that appears a hardware raid related which affected Windows OS
Jan 5, 22:14 EST