InterServer Status

Hyperv137 scheduled hardware maintenance

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 04, 2025 - 09:46 EDT

Identified - Hyperv137 maintenance in progress
Aug 26, 2025 - 08:58 EDT

Investigating - There is a scheduled hardware maintenance for hyperv137 server in the next 48 hours
Aug 19, 2025 - 14:11 EDT

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Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 14, 2025

No incidents reported today.

Sep 13, 2025

Openvz125 data copy

Resolved - The migration has been completed.

Please also note the upcoming end of life of virtuozzo7/openvz https://www.interserver.net/tips/kb/virtuozzo7-upcoming-end-of-life/
Sep 13, 12:29 EDT

Update - A final change over will begin today to the new hardware.
Sep 13, 12:05 EDT

Investigating - A data copy on the openvz125 legacy openvz system is being done to new hardware. Currently the system is copying over zfs snapshots, and is copying sept 4th to today which is a few 100GB of data. Once completed another sync will run then a final change over scheduled. The final change over will have the vm's go offline, to do a final incremental copy.

Please also note the upcoming end of life of virtuozzo7/openvz https://www.interserver.net/tips/kb/virtuozzo7-upcoming-end-of-life/
Sep 12, 16:19 EDT

Sep 12, 2025

relay1.mailbaby cluster retry/connection errors

Resolved - This incident has been resolved.
Sep 12, 17:59 EDT

Identified - The issue has been identified, queued emails from relay1 cluster are now delivering. Once this has caught up the cluster will be added back into service for new emails.
Sep 12, 17:44 EDT

Investigating - We are investigating queued emails with retry or connection errors on the relay1 cluster. No new email will go to this cluster at this time during the investigation, and relay0,2,3 and la-relay0 clusters remain active.
Sep 12, 17:15 EDT

openvz31 outage

Resolved - Please note virtuozzo/openvz7's end of life for the product https://www.interserver.net/tips/kb/virtuozzo7-upcoming-end-of-life/
Sep 12, 16:17 EDT

Update - Unfortunatly no recovery of this system has been possible with attempts from two recovery vendors. Users affected have been given credits.
Sep 12, 16:16 EDT

Update - We are awaiting further information from the recovery vendor. The drives were shipped overnight , work has already started and an initial file structure for the data has been identified.
Jul 20, 15:20 EDT

Identified - Openvz31 drives will be sent to our recovery vendor.
Jul 15, 17:04 EDT

Investigating - Openvz31 is currently offline in Teb5 / Coresite which was connected to UPS A2 which suffered a failure last night. Multiple drives in the zfs array are reporting errors.
Jul 15, 14:04 EDT

Sep 11, 2025

No incidents reported.

Sep 10, 2025

Openvz50 disk replacement

Resolved - This incident has been resolved.
Sep 10, 17:54 EDT

Investigating - A failed disk in the legacy openvz50 server will be replaced due to failure. This will result in some downtime.
Sep 10, 15:02 EDT

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

Hyperv152 network issue

Resolved - This issue has been resolved
Sep 6, 07:34 EDT

Monitoring - Network issue fixed , VMs are online and accessible , we are monitoring the status
Sep 5, 08:25 EDT

Identified - Hyperv152 network issue has been fixed
Sep 5, 08:24 EDT

Investigating - We are currently investigating network issue on Hyperv152 server
Sep 5, 07:04 EDT

Sep 5, 2025

Sep 4, 2025

Unresolved incident: Hyperv137 scheduled hardware maintenance.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.