InterServer Status

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Datacenters Operational

TEB2 Operational

TEB4 Operational

TEB5 Operational

TEB6 Operational

Equinix NY4 Operational

Equinix LAX1 Operational

LAX2 Operational

TEB7 Operational

Network Operational

Services Operational

Webhosting Operational

Storage Operational

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Mailbaby Operational

Scrub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2026

No incidents reported today.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

kvm409/webhosting2022 hardware replacement

Resolved - The system has been stable since the hardware replacement.
Apr 19, 12:53 EDT

Investigating - The webhosting2022 system will be moved into a new server chassis replacing the motherbard and other components to further address the cause of the outage last night.
Apr 18, 16:34 EDT

Apr 18, 2026

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

KVM345 Hostnode Upgrade to Ubuntu 24 LTS

Resolved - This incident has been resolved.
Apr 15, 16:13 EDT

Identified - We are extending the maintance window for kvm345
Apr 15, 16:03 EDT

KVM345 Hostnode Upgrade to Ubuntu 24 LTS

Completed - The scheduled maintenance has been completed.
Apr 15, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 EDT

Scheduled - Upgrade Path: Ubuntu 22.04 LTS → Ubuntu 24.04 LTS
Summary of Work

To ensure the continued security and performance of our virtualization infrastructure, we are upgrading the KVM345 hostnode to the latest Long Term Support (LTS) version. This maintenance brings critical updates to the Linux Kernel (5.15→6.8), QEMU, and Libvirt, providing better memory management and system stability.
Impact on Virtual Machines

During this maintenance window, the hostnode will require a full system reboot to initialize the new kernel and virtualization stack.

State Saving: Before the final restart, we will attempt to "Save to Disk" (Suspend) all running Virtual Machines. This captures the current RAM state so the VM does not have to perform a cold boot.

Resuming: Once the hostnode is back online, we will automatically attempt to resume all saved VMs.

Potential Downtime: Clients should expect a temporary loss of connectivity for the duration of the host reboot (approximately 10–15 minutes).

Expected Timeline

Preparation: Final backups of host configurations in progress today. This will not affect any systems.

OS Upgrade: In-place upgrade of system packages started tomorrow.

Final Reboot: VMs are saved, the host restarts, and VMs are resumed.

The total time for the upgrade is expected to take 1 hour, the shutdown, resume and reboot time is expected to take less than 15 minutes.
Apr 14, 14:19 EDT

Apr 14, 2026

Mailbaby - Upcoming batched log changes

Completed - The scheduled maintenance has been completed.
Apr 14, 13:00 EDT

Verifying - All systems are using the new batched logging. An issue causing the subject to show in logs late has been addressed. We are currently verifying all changes at this time.
Apr 13, 16:58 EDT

Update - Approx 70% of systems are now running the batched logging and updates continue to be staged to be seemless. The remaining logs that show as new with delivery info when checked are expected to be completely resolved once all systems use the batched logging. Since the process has started email queue times and delivery have continued to speed up.
Apr 11, 20:04 EDT

Update - The batched logging is still being pushed out. There are some instances where view_mail_log shows 'new' but viewing the message shows properly delivered. This is currently being investigated.
Apr 8, 17:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:00 EDT

Scheduled - Over the course of the next 7 days, smtp systems will begin moved to a new batched logging processing. This process will first log to an in memory database, then batch the logs to the SQL Cluster log system in bulk, making the process much more efficient.
Apr 7, 12:34 EDT

Apr 13, 2026

Apr 12, 2026

No incidents reported.

Apr 11, 2026

Apr 10, 2026

Storage-kvm2000 OS drive replacement

Completed - The scheduled maintenance has been completed.
Apr 10, 12:07 EDT

Scheduled - The Storage-kvm2000 system will have a replacement for the OS drives used for the system. This drive is in software RAID 1. While it does not affect user data, which is on a ZFS pool, the replacement does require downtime.
Apr 10, 11:36 EDT