InterServer Status

All Systems Operational

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Management Portal Operational

Datacenters Operational

TEB2 Operational

TEB4 Operational

TEB5 Operational

TEB6 Operational

Equinix NY4 Operational

Equinix LAX1 Operational

LAX2 Operational

TEB7 Operational

Network Operational

Services Operational

Webhosting Operational

Storage Operational

VPS Operational

Mailbaby Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

Plesk7300 Windows OS updates issue and services inconsistent

Resolved - Plesk7300 migration completed
Apr 24, 08:53 EDT

Monitoring - Plesk7300 migration completed to plesk8800 , we are monitoring all services performance after migration
Apr 24, 08:15 EDT

Update - Plesk7300 websites migration to the new Plesk server in progress , 50% of accounts have been migrated
Apr 22, 14:14 EDT

Update - Plesk7300 websites migration to the new Plesk server still in progress
Apr 21, 10:09 EDT

Update - Plesk7300 websites migration in progress to a new Plesk server
Apr 20, 11:12 EDT

Identified - The issue has been identified and most services are back up (except MSSQL databases) , Plesk panel is up & running , we will start websites migration to a new server
Apr 19, 19:26 EDT

Investigating - We are currently investigating Plesk7300 server for Windows OS updates issue and services inconsistent
Apr 19, 11:06 EDT

Apr 23, 2025

No incidents reported.

Apr 22, 2025

Apr 21, 2025

Apr 20, 2025

Apr 19, 2025

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

OpenVZ1 hostnode outage

Resolved - The data for the node has been recovered. For any further questions please contact support
Apr 14, 21:32 EDT

Update - We are continuing to investigate this issue.
Apr 14, 21:32 EDT

Update - The openvz1 system has been sent to our recovery vendor and we are awaiting updates. Please be aware a recovery in this situation will take time.
Mar 31, 16:19 EDT

Update - We are unable to recover the system inhouse, the drives will be sent to a recovery center. We recommend in the mean time a reset up with KVM to get a system rerunning now due to the eventual EOL of openvz/virtuozzo7 https://www.interserver.net/tips/kb/virtuozzo7-upcoming-end-of-life/
Mar 30, 10:33 EDT

Update - Partition recovery has not been successful yet, and we continue to work on this issue.
Mar 29, 19:31 EDT

Update - We are continuing to investigate the issue. While the raid card replacement is done, and drives are seen as well as the array no partitions are being detected.
Mar 29, 15:56 EDT

Investigating - The Legacy OpenVZ1 system is being investigated for a potential raid card failure.
Mar 29, 12:45 EDT

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

Webhosting2019 server refresh and migration

Completed - The scheduled maintenance has been completed.
Apr 11, 14:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 EDT

Scheduled - The webhosting2019 server will be migrated from cloudlinux7 -> cloudlinux8 and cpanel will be upgraded to version 11.126. While cloudlinux would continue to provide security updates the operating system is based on RHEL7 which was released June 10, 2014 and reaches technical end of life in 2024. Cloudlinux8 will provide updates until at least 2029.

InterServer will continue to provide hardened php versions including php 5.1 to to the latest php8. Please be aware php 4 has reached the end of life for hardened php and security updates are no longer included. PHP4 reached end of life in 2008 and hardened php project has now removed further updates.

MariaDB 10.5 will remain the same version.

The upgrade is designed to be seamless. There are no ip changes, and there is a short downtime to switch to new hardware. We expect the final change over to take under 30 minutes.

This change brings in some exciting new features. After almost a decade of requests, cPanel is offering Manage Team which business owners to create team user accounts so that multiple users can manage a single cPanel account without sharing credentials as well as further website monitoring and the sitejet site builder.
Apr 10, 11:52 EDT