InterServer Status

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Management Portal Operational

Datacenters Operational

TEB2 Operational

TEB4 Operational

TEB5 Operational

TEB6 Operational

Equinix NY4 Operational

Equinix LAX1 Operational

LAX2 Operational

TEB7 Operational

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Services Operational

Webhosting Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

KVM367 Emergency Maintenance

Resolved - This incident has been resolved.
Nov 12, 17:39 EST

Identified - The host node has encountered a critical hardware fault and must be taken offline for emergency maintenance. Our team is currently addressing the issue to restore normal operation as soon as possible.
Nov 12, 16:56 EST

Webhosting2040 outage

Postmortem - Read details
Nov 12, 14:11 EST

Resolved - Account recoveries have been completed. While there is some additional work to be done, and beginning new jetbackup backups the incident will be closed. Please contact support with any more specific questions or needed updates.
Nov 12, 14:10 EST

Monitoring - Most accounts have been restored. Staff are going through sites to ensure php compatability on their site as the system has been restored to the latest OS which has a newer default php version.
Nov 11, 14:51 EST

Update - The backup data has been fully copied over for all accounts allowing the remaining accounts to restore in parallel and faster. Exim will begin accepted the queued messages in 1 hour.

All accounts are expected to be restored over the next few hours.
Nov 11, 01:01 EST

Update - Restores continue to run. While many accounts are have restored there are still a number in progress. The restore includes

* copying the data over
* extracting some data like mysql
* restoring
* setting the original ip

However we expect the restore to pick up more speed in the coming hours.
Nov 10, 19:36 EST

Identified - The replacement server is online, with the ips moved and account restores have begun.

To prevent mail loss port 25 will be closed until most accounts are restored
Nov 10, 11:51 EST

Update - A parallel restore from the jetbackup backups is being prepped on a new server build as a restore from backups appears to be the quickest resolution.
Nov 10, 09:31 EST

Update - The webhosting2040 system raid lost a drive in a raid 10 system, and locked up and went read only when the drive failed. The reported drive has been replaced and a file system check is running on the system. This is a lengthy check and continues to run checking for any possible file corruption.
Nov 10, 05:17 EST

Investigating - We are investigating an outage on the webhosting2040 server, that appears hardware raid related.
Nov 10, 00:16 EST

Nov 11, 2025

Nov 10, 2025

Plesk9100.is.cc SQL service issue

Resolved - This incident has been resolved.
Nov 10, 00:15 EST

Update - SQL service issue on plesk9100 is fixed and service is running
Sep 26, 06:37 EDT

Monitoring - We are monitoring the service status
Sep 26, 06:36 EDT

Identified - The issue has been identified and fixed
Sep 26, 06:36 EDT

Investigating - We are currently investigating & working on SQL service issue plesk9100.is.cc server
Sep 25, 23:43 EDT

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.