In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2026 - 20:55 EST
Nov 12, 2026 - 20:55 EST
Scheduled - **Incident Name:** Security Advisory: Apache Vulnerability (CVE-2026-119618)
**Current Status:** Monitoring / Customer Action Required
**InterServer Shared Hosting Update:**
We have audited our shared hosting infrastructure against the newly disclosed Apache Remote Code Execution vulnerability (CVE-2026-119618). InterServer shared hosting environments primarily run LiteSpeed web servers, which are completely unaffected by this issue. The small number of shared systems running Apache have already been patched and secured by our engineering team. No action is required for shared hosting customers.
**Action Required for VPS and Dedicated Server Customers:**
If you manage your own VPS or Dedicated Server running Apache, you need to apply this critical security update immediately. Control panel vendors and operating system repositories have released patches to secure the `mod_http2` module (typically bringing Apache to version 2.4.71).
Please log into your server via SSH as theuser and run the applicable commands below to update your system.
### cPanel (EasyApache 4)
cPanel has pushed the fix to the EasyApache 4 repository. Clean your package manager cache, update the packages, and restart the web server: using yum/dnf
```bash
yum clean all
yum update ea-apache24
/scripts/restartsrv_httpd
```
### DirectAdmin
DirectAdmin uses CustomBuild to manage and compile software from source. Navigate to the CustomBuild directory, update the versions script, and recompile Apache:
```bash
cd /usr/local/directadmin/custombuild
./build update
./build apache
```
### Plesk & Standalone Servers (No Control Panel)
Plesk relies entirely on your operating system's default package manager. Even if Plesk is configured to use Nginx as the primary frontend proxy, Apache is still running in the background and must be patched.
Update the module using your OS package manager:
**For RHEL / AlmaLinux / CloudLinux / CentOS:**
```bash
dnf clean metadata
dnf update mod_http2
systemctl restart httpd
```
**For Ubuntu / Debian:**
```bash
apt-get update
apt-get install apache2
systemctl restart apache2
```
**Verification & Mitigation:**
After applying the updates, verify your Apache version by running `httpd -v` or `apachectl -v` to ensure it reflects version 2.4.71 (or that your specific OS package changelog lists CVE-2026-119618). If your operating system vendor has not yet released the patched package to their repository, you can temporarily mitigate the vulnerability by disabling HTTP/2 in your web server configuration.
Nov 12, 2026 20:55 - Nov 15, 2026 20:55 EST
**Current Status:** Monitoring / Customer Action Required
**InterServer Shared Hosting Update:**
We have audited our shared hosting infrastructure against the newly disclosed Apache Remote Code Execution vulnerability (CVE-2026-119618). InterServer shared hosting environments primarily run LiteSpeed web servers, which are completely unaffected by this issue. The small number of shared systems running Apache have already been patched and secured by our engineering team. No action is required for shared hosting customers.
**Action Required for VPS and Dedicated Server Customers:**
If you manage your own VPS or Dedicated Server running Apache, you need to apply this critical security update immediately. Control panel vendors and operating system repositories have released patches to secure the `mod_http2` module (typically bringing Apache to version 2.4.71).
Please log into your server via SSH as theuser and run the applicable commands below to update your system.
### cPanel (EasyApache 4)
cPanel has pushed the fix to the EasyApache 4 repository. Clean your package manager cache, update the packages, and restart the web server: using yum/dnf
```bash
yum clean all
yum update ea-apache24
/scripts/restartsrv_httpd
```
### DirectAdmin
DirectAdmin uses CustomBuild to manage and compile software from source. Navigate to the CustomBuild directory, update the versions script, and recompile Apache:
```bash
cd /usr/local/directadmin/custombuild
./build update
./build apache
```
### Plesk & Standalone Servers (No Control Panel)
Plesk relies entirely on your operating system's default package manager. Even if Plesk is configured to use Nginx as the primary frontend proxy, Apache is still running in the background and must be patched.
Update the module using your OS package manager:
**For RHEL / AlmaLinux / CloudLinux / CentOS:**
```bash
dnf clean metadata
dnf update mod_http2
systemctl restart httpd
```
**For Ubuntu / Debian:**
```bash
apt-get update
apt-get install apache2
systemctl restart apache2
```
**Verification & Mitigation:**
After applying the updates, verify your Apache version by running `httpd -v` or `apachectl -v` to ensure it reflects version 2.4.71 (or that your specific OS package changelog lists CVE-2026-119618). If your operating system vendor has not yet released the patched package to their repository, you can temporarily mitigate the vulnerability by disabling HTTP/2 in your web server configuration.
Nov 12, 2026 20:55 - Nov 15, 2026 20:55 EST
Update - Microsoft emails remain delayed.
Nov 12, 2026 - 19:17 EST
Nov 12, 2026 - 19:17 EST
Update - Further information from microsoft can be followed at https://x.com/MSFT365Status/status/2120938282204688468
Nov 12, 2026 - 15:05 EST
Nov 12, 2026 - 15:05 EST
Identified - We have identified the Microsoft responses behind these delays, including “The maximum number of concurrent server connections has exceeded a limit, closing transmission channel” and “Temporary server error. Please try again later”, and added handling for them to our system.
Messages that receive these responses are now moved to a separate slow queue and retried automatically from there. This keeps them from backing up the main queue, so delivery to other destinations should no longer be held up behind Microsoft-bound mail.
Email to Microsoft-hosted recipients, including Outlook, Hotmail and Microsoft 365 domains, may continue to be delayed while the issue persists on Microsoft’s side. No mail has been lost, and no action is needed from senders. Delayed messages will be delivered as Microsoft accepts them.
Nov 12, 2026 - 15:01 EST
Messages that receive these responses are now moved to a separate slow queue and retried automatically from there. This keeps them from backing up the main queue, so delivery to other destinations should no longer be held up behind Microsoft-bound mail.
Email to Microsoft-hosted recipients, including Outlook, Hotmail and Microsoft 365 domains, may continue to be delayed while the issue persists on Microsoft’s side. No mail has been lost, and no action is needed from senders. Delayed messages will be delivered as Microsoft accepts them.
Nov 12, 2026 - 15:01 EST
Investigating - Emails to Microsoft are currently delayed, with similar reports from other vendors on the Mail ops list including errors such as 'The maximum number of concurrent server connections has exceeded a limit, closing transmission channel'
The issue is widespread and causing email delays.
Nov 12, 2026 - 14:33 EST
The issue is widespread and causing email delays.
Nov 12, 2026 - 14:33 EST
Update - storage-kvm2100.is.cc, storage-kvm2700.is.cc, storage-kvm1800.is.cc, and openvz83.is.cc are back online
Nov 11, 2026 - 01:03 EST
Nov 11, 2026 - 01:03 EST
Update - The servers below need to be shut down for hardware maintenance. Each server will be offline for about 15 minutes. IP addresses do not change.
storage-kvm2100.is.cc, storage-kvm2700.is.cc, storage-kvm1800.is.cc, openvz83.is.cc
Nov 10, 2026 - 18:10 EST
storage-kvm2100.is.cc, storage-kvm2700.is.cc, storage-kvm1800.is.cc, openvz83.is.cc
Nov 10, 2026 - 18:10 EST
Update - kvm411/webhosting2037 and kvm431/webhosting3000 are back online. Both servers are stable, and we are monitoring for changes.
Nov 10, 2026 - 18:09 EST
Nov 10, 2026 - 18:09 EST
Update - kvm411/webhosting2037 and kvm431/webhosting3000 are currently offline and both will have a larger downtime then expected.
Nov 09, 2026 - 19:14 EST
Nov 09, 2026 - 19:14 EST
Update - The servers below are scheduled for maintenance on the dates shown, between 10:00 AM and 10:00 PM Eastern Time. Each server is offline for a maximum of up to 3 hours within that window. IP addresses do not change.
Monday, November 9
storage-kvm2900.is.cc, kvm367.is.cc, storage-kvm1900.is.cc, plesk6700.is.cc, qs393.is.cc, storage-kvm2300.is.cc, kvm324.is.cc, kvm325.is.cc, plesk3200.is.cc, plesk3300.is.cc, qs320.is.cc, storage-kvm1700.is.cc, storage-kvm2100.is.cc, kvm358.is.cc, qs195.is.cc, qs291.is.cc, kvm44.interserver.net, qs232.is.cc, qs110.is.cc, qs473.is.cc, qs114.is.cc, qs329.is.cc, qs318.is.cc, qs295.is.cc, qs394.is.cc, qs138.is.cc, backup14.trouble-free.net, qs227.is.cc, qs230.is.cc, qs231.is.cc, plesk1300.trouble-free.net, kvm411.is.cc, kvm431.is.cc, qs142.is.cc, qs194.is.cc, qs292.is.cc, storage1800.is.cc, kvm535.is.cc, qs213.is.cc, kvm464.is.cc, plesk6600.is.cc, plesk8400.is.cc, kvm336.is.cc, kvm301.is.cc, vda1700.is.cc, vda3200.is.cc, vda3400.is.cc, vda5600.is.cc, da500.is.cc, webhosting2051, webhosting3000
Nov 08, 2026 - 01:54 EST
Monday, November 9
storage-kvm2900.is.cc, kvm367.is.cc, storage-kvm1900.is.cc, plesk6700.is.cc, qs393.is.cc, storage-kvm2300.is.cc, kvm324.is.cc, kvm325.is.cc, plesk3200.is.cc, plesk3300.is.cc, qs320.is.cc, storage-kvm1700.is.cc, storage-kvm2100.is.cc, kvm358.is.cc, qs195.is.cc, qs291.is.cc, kvm44.interserver.net, qs232.is.cc, qs110.is.cc, qs473.is.cc, qs114.is.cc, qs329.is.cc, qs318.is.cc, qs295.is.cc, qs394.is.cc, qs138.is.cc, backup14.trouble-free.net, qs227.is.cc, qs230.is.cc, qs231.is.cc, plesk1300.trouble-free.net, kvm411.is.cc, kvm431.is.cc, qs142.is.cc, qs194.is.cc, qs292.is.cc, storage1800.is.cc, kvm535.is.cc, qs213.is.cc, kvm464.is.cc, plesk6600.is.cc, plesk8400.is.cc, kvm336.is.cc, kvm301.is.cc, vda1700.is.cc, vda3200.is.cc, vda3400.is.cc, vda5600.is.cc, da500.is.cc, webhosting2051, webhosting3000
Nov 08, 2026 - 01:54 EST
Update - kvm347.is.cc/vda7100.is.cc is now back online.
Nov 05, 2026 - 20:51 EST
Nov 05, 2026 - 20:51 EST
Update - kvm347.is.cc/vda7100.is.cc is the last system to come online. This system is being worked on.
Nov 05, 2026 - 17:19 EST
Nov 05, 2026 - 17:19 EST
Update - The kvm347.is.cc is reporting a boot error and is currently being investigated.
Nov 05, 2026 - 17:01 EST
Nov 05, 2026 - 17:01 EST
Update - The following systems remain in today's batch to come online
openvz130.is.cc
kvm347.is.cc
vda7100.is.cc
OpenVZ61
and are expected to be up shortly
Nov 05, 2026 - 16:39 EST
openvz130.is.cc
kvm347.is.cc
vda7100.is.cc
OpenVZ61
and are expected to be up shortly
Nov 05, 2026 - 16:39 EST
Update - The servers below are scheduled for maintenance on the dates shown, between 10:00 AM and 10:00 PM Eastern Time. Each server is offline for a maximum of up to 3 hours within that window. IP addresses do not change.
Wednesday, November 4
qs296.is.cc, qs294.is.cc, openvz132.is.cc, qs304.is.cc, qs144.is.cc, qs474.is.cc, qs307.is.cc, qs306.is.cc, qs305.is.cc, kvm335.is.cc, qs425.is.cc, kvm338.is.cc, storage-intvps1.is.cc, qs385.is.cc, qs297.is.cc, qs392.is.cc, kvm516.is.cc, kvm357.is.cc, kvm333.is.cc, qs229.is.cc, qs149.is.cc, qs136.is.cc, qs249.is.cc, openvz23.is.cc, qs480.is.cc, qs383.is.cc, qs187.is.cc, qs188.is.cc, qs190.is.cc, qs446.is.cc
Thursday, November 5
qs287.is.cc, storage-kvm2000.is.cc, openvz46.is.cc, openvz129.is.cc, storage-kvm500.is.cc, openvz133.is.cc, qs468.is.cc, kvm513.is.cc, kvm300.is.cc, storage-kvm1400.is.cc, kvm514.is.cc, qs159.is.cc, qs196.is.cc, qs237.is.cc, qs214.is.cc, kvm79.is.cc, qs469.is.cc, qs271.is.cc, qs470.is.cc, qs182.is.cc, qs208.is.cc, qs197.is.cc, kvm307.is.cc, qs282.is.cc, storage-kvm2200.is.cc, openvz61.is.cc, kvm327.is.cc, kvm347.is.cc, openvz130.is.cc, storage-kvm1600.is.cc
Nov 03, 2026 - 18:50 EST
Wednesday, November 4
qs296.is.cc, qs294.is.cc, openvz132.is.cc, qs304.is.cc, qs144.is.cc, qs474.is.cc, qs307.is.cc, qs306.is.cc, qs305.is.cc, kvm335.is.cc, qs425.is.cc, kvm338.is.cc, storage-intvps1.is.cc, qs385.is.cc, qs297.is.cc, qs392.is.cc, kvm516.is.cc, kvm357.is.cc, kvm333.is.cc, qs229.is.cc, qs149.is.cc, qs136.is.cc, qs249.is.cc, openvz23.is.cc, qs480.is.cc, qs383.is.cc, qs187.is.cc, qs188.is.cc, qs190.is.cc, qs446.is.cc
Thursday, November 5
qs287.is.cc, storage-kvm2000.is.cc, openvz46.is.cc, openvz129.is.cc, storage-kvm500.is.cc, openvz133.is.cc, qs468.is.cc, kvm513.is.cc, kvm300.is.cc, storage-kvm1400.is.cc, kvm514.is.cc, qs159.is.cc, qs196.is.cc, qs237.is.cc, qs214.is.cc, kvm79.is.cc, qs469.is.cc, qs271.is.cc, qs470.is.cc, qs182.is.cc, qs208.is.cc, qs197.is.cc, kvm307.is.cc, qs282.is.cc, storage-kvm2200.is.cc, openvz61.is.cc, kvm327.is.cc, kvm347.is.cc, openvz130.is.cc, storage-kvm1600.is.cc
Nov 03, 2026 - 18:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 02, 2026 - 08:00 EST
Nov 02, 2026 - 08:00 EST
Update - The servers below are scheduled for maintenance on the dates shown, between 10:00 AM and 10:00 PM Eastern Time. Each server is offline for a maximum of up to 3 hours within that window. IP addresses do not change.
Monday, November 2
storage-kvm2600.is.cc, storage-kvm2700.is.cc, storage-kvm2800.is.cc, storage-kvm3300.is.cc, openvz32.is.cc, openvz52.is.cc, openvz118.is.cc, hyperv71.is.cc, hyperv72.is.cc, hyperv118.is.cc, hyperv122.is.cc, hyperv126.is.cc, hyperv127.is.cc, hyperv129.is.cc, hyperv133.is.cc, hyperv134.is.cc, hyperv148.is.cc
Tuesday, November 3
kvm321.is.cc, kvm322.is.cc, kvm332.is.cc, openvz83.is.cc, openvz91.is.cc, openvz102.is.cc, openvz116.is.cc, openvz126.is.cc, openvz131.is.cc, storage-kvm1800.is.cc, storage-kvm4700.is.cc, storage-kvm4800.is.cc, hyperv98.is.cc, hyperv109.is.cc, hyperv111.is.cc, hyperv113.is.cc, hyperv114.is.cc, hyperv123.is.cc, hyperv154.is.cc, HVplesk9400.is.cc
* This include webhosting systems
- webhosting2043
- vda3300
- kvm2800
Nov 2, 2026 08:00-09:00 EST
Monday, November 2
storage-kvm2600.is.cc, storage-kvm2700.is.cc, storage-kvm2800.is.cc, storage-kvm3300.is.cc, openvz32.is.cc, openvz52.is.cc, openvz118.is.cc, hyperv71.is.cc, hyperv72.is.cc, hyperv118.is.cc, hyperv122.is.cc, hyperv126.is.cc, hyperv127.is.cc, hyperv129.is.cc, hyperv133.is.cc, hyperv134.is.cc, hyperv148.is.cc
Tuesday, November 3
kvm321.is.cc, kvm322.is.cc, kvm332.is.cc, openvz83.is.cc, openvz91.is.cc, openvz102.is.cc, openvz116.is.cc, openvz126.is.cc, openvz131.is.cc, storage-kvm1800.is.cc, storage-kvm4700.is.cc, storage-kvm4800.is.cc, hyperv98.is.cc, hyperv109.is.cc, hyperv111.is.cc, hyperv113.is.cc, hyperv114.is.cc, hyperv123.is.cc, hyperv154.is.cc, HVplesk9400.is.cc
* This include webhosting systems
- webhosting2043
- vda3300
- kvm2800
Nov 2, 2026 08:00-09:00 EST
Scheduled - We will be performing scheduled maintenance at our TEB4 data center as part of ongoing facility and network infrastructure upgrades.
Maintenance will be carried out in phases to minimize service disruptions. Affected servers will experience a temporary interruption of service, with expected downtime of up to 3 hours per server.
As maintenance windows are finalized, additional updates will be posted identifying the affected servers and their scheduled dates and times.
We will continue to provide updates throughout the maintenance process until all work has been completed.
Nov 2, 2026 08:00-09:00 EST
Maintenance will be carried out in phases to minimize service disruptions. Affected servers will experience a temporary interruption of service, with expected downtime of up to 3 hours per server.
As maintenance windows are finalized, additional updates will be posted identifying the affected servers and their scheduled dates and times.
We will continue to provide updates throughout the maintenance process until all work has been completed.
Nov 2, 2026 08:00-09:00 EST
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