Critial Litespeed 6.3.7. update
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 2026 - 18:30 EDT
Scheduled - A critical privilege-escalation vulnerability has been identified in LiteSpeed Web Server Enterprise. On shared-hosting servers, a malicious low-privilege website user could potentially gain root-level access to the server.

This issue can bypass expected account isolation controls, including CageFS, allowing a malicious website user to potentially escape its restricted environment and gain root-level access to the server.

Impact
Currently affected versions are LiteSpeed Web Server Enterprise versions prior to v6.3.7.

All cpanel and directadmin shared hosting servers have been upgraded to 6.3.7.

Users who have litespeed enterprise installed: Please run the following command to perform an update to LiteSpeed v6.3.7:

/usr/local/lsws/admin/misc/lsup.sh -f -v 6.3.7
Sep 14, 2026 18:30 - Sep 15, 2026 18:30 EDT

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TEB2 Operational
TEB4 Operational
TEB5 Operational
TEB6 Operational
Equinix NY4 Operational
Equinix LAX1 Operational
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TEB7 Operational
Network Operational
Network Operational
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Webhosting Under Maintenance
Storage Under Maintenance
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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

storage-kvm1100 maintenance and reboot Sep 15, 2026 13:00-14:00 EDT

Scheduled - As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Sep 15, 2026 - 11:51 EDT

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

Directadmin VDA2100 OS Upgrade
Completed - The scheduled maintenance has been completed.
Sep 14, 12:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 10:45 EDT
Scheduled - VDA2100

As part of ongoing service improvements and security updates, the above directadmin server will undergo an OS upgrade.

This is strictly proactive maintenance for security updates and ensure long term support for the operating system.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- PHP, exim and dovecot will rebuild after the restart.
- There will be no major version changes to PHP or Directadmin.
- MySQL will be moved to MariaDB 10.11
Sep 14, 10:43 EDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

webhosting2025 migration and upgrade
Completed - The scheduled maintenance has been completed.
Sep 12, 14:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 12:06 EDT
Scheduled - The webhosting2025 server will be migrated from cloudlinux7 -> cloudlinux10 and cpanel will be upgraded to version 11.136. Cpanel 11.110 reaches end of life in Jan 2027 and the update to the next cpanel branch is not going to be available on cloudlinux7.

InterServer will continue to provide hardened php versions including php 5.1 to to the latest php8. Please be aware php 4 has reached the end of life for hardened php and security updates are no longer included. PHP4 reached end of life in 2008 and hardened php project has now removed further updates.

MySQL will be updated to Mariadb 11.4.

The upgrade is designed to be seamless. There are no ip changes, and there is a short downtime to switch to new hardware. We expect the final change over to take under 1 hour..

This change brings in some exciting new features. After almost a decade of requests, cPanel is offering Manage Team which business owners to create team user accounts so that multiple users can manage a single cPanel account without sharing credentials as well as further website monitoring and the sitejet site builder.
Sep 12, 12:05 EDT

Sep 11, 2026

Directadmin roundcube and php updates
Completed - The scheduled maintenance has been completed.
Sep 11, 16:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:15 EDT
Scheduled - Services Affected: DirectAdmin Shared Hosting (Roundcube Webmail, Default PHP environment)

We are rolling out mandatory security patches for Roundcube Webmail to address vulnerabilities identified in the recent 1.6.19 and 1.7.4 releases. Alongside this webmail patch, we are making a necessary upgrade to the default PHP environment onDirectAdmin servers.

What is changing:

Roundcube Webmail Update: The webmail client will be upgraded to version 1.7.4 to ensure all active security patches are applied.

Server Default PHP (php1) Upgrade: In DirectAdmin, the primary PHP slot (php1) acts as the server's default. Whenever a new domain or subdomain is added without explicitly choosing a PHP version, the server automatically executes that site's scripts using php1. To maintain server security and support the latest software, we are upgrading the php1 slot to PHP 8.2, which is currently the lowest actively supported PHP version if php 8.2 is not already set. If php1 is a higher version it will not be changed.

How this impacts your hosting:

Webmail Access: Roundcube may experience brief moments of downtime while the updates are applied.

Website Compatibility: If your website currently relies on the server default (php1) rather than a manually selected PHP version, it will automatically shift to PHP 8.2. Most modern sites (like updated WordPress installations) will run fine, but older scripts may require adjustment.

Alternative PHP Versions: This change only affects the default slot. Multiple PHP versions remain fully available on the servers.
Sep 10, 16:11 EDT

Sep 10, 2026

storage-kvm6.lax1 outage
Resolved - This incident has been resolved.
Sep 10, 21:25 EDT
Update - We are continuing to work on a fix for this issue.
Sep 10, 18:51 EDT
Identified - This hostnode swapped to a new chassis replacing the motherboard/cpu/ram.
Sep 10, 15:57 EDT
Investigating - The storage-kvm6 system in LAX is reporting errors and being investigated.
Sep 10, 14:56 EDT
storage-kvm1000 maintenance reboot
Completed - The scheduled maintenance has been completed.
Sep 10, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:30 EDT
Scheduled - storage-kvm1000
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Sep 10, 11:20 EDT

Sep 9, 2026

storage-kvm600 maintenance and restart
Completed - The scheduled maintenance has been completed.
Sep 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 12:00 EDT
Scheduled - storage-kvm600
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Sep 9, 10:07 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

kvm3 and kvm48 maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:30 EDT
Scheduled - kvm3
kvm48
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.

What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Sep 6, 20:26 EDT

Sep 5, 2026

KVM Scheduled maintenance: web console (VNC)
Completed - The scheduled maintenance has been completed.
Sep 5, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 EDT
Scheduled - We're upgrading the backend that handles VNC for the web console. The work includes software updates and performance improvements.

What to expect: While the upgrade is in progress, the web console may be spotty — sessions might fail to connect or drop mid-use. If your console won't load, give it a minute and try again.

What's not affected: Direct VNC connections work normally throughout. Your server itself is unaffected — this only touches the browser console.

No action is needed on your end. We'll update this notice when the work is complete.
Sep 4, 16:38 EDT

Sep 4, 2026

kvm298 and kvm311 maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:45 EDT
Scheduled - kvm298
kvm311
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.

What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Sep 4, 22:39 EDT
Delayed emails to exchange 365
Resolved - This incident has been resolved.
Sep 4, 15:21 EDT
Identified - Exchange hosted domains are seeing increased 451 4.7.500 Server busy. Please try again later errors. There is a broader issue at exchange being tracked with incident id EX1467029. Delayed emails remain in queue to be tried later.
Sep 4, 08:02 EDT

Sep 3, 2026

My Portal Offline
Resolved - This incident has been resolved.
Sep 3, 08:40 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 13:53 EDT
Investigating - We are currently investigating a mysql replication error and expect the portal to be restored shortly
Sep 2, 13:24 EDT

Sep 2, 2026

KVM535 maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 00:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 00:00 EDT
Scheduled - We will be performing scheduled maintenance on KVM535. Customers with services on the affected host may experience a brief service interruption during the maintenance window.

The maintenance is being performed to improve system performance and stability. We will provide an update once the maintenance has been completed and all services are operating normally.
Sep 1, 22:05 EDT

Sep 1, 2026

No incidents reported.

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