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Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 29, 2026
Resolved -
This incident has been resolved.
Aug 29, 09:51 EDT
Aug 29, 09:51 EDT
Update -
The replacement was a success and there has been no unexpected restarts since completion 14 hours ago.
Aug 29, 09:49 EDT
Aug 29, 09:49 EDT
Update -
We are continuing to work on a fix for this issue.
Aug 28, 19:22 EDT
Aug 28, 19:22 EDT
Identified -
The replacement has started and vm's will be gracefully shutdown.
Aug 28, 17:48 EDT
Aug 28, 17:48 EDT
Investigating -
The kvm550 hostnode system has locked up and required a reboot. A hardware swap will be done on the chassis, cpu and motherboard to address this. When started
vms will be halted
the system will be halted
the hardware will be replaced
the system will boot up, and vm's started
Aug 28, 17:37 EDT
vms will be halted
the system will be halted
the hardware will be replaced
the system will boot up, and vm's started
Aug 28, 17:37 EDT
Aug 28, 2026
Completed -
The scheduled maintenance has been completed.
Aug 28, 17:35 EDT
Aug 28, 17:35 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:00 EDT
Aug 28, 17:00 EDT
Scheduled -
kvm294
kvm295
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Services - VPS
Aug 28, 16:50 EDT
kvm295
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Services - VPS
Aug 28, 16:50 EDT
Aug 27, 2026
Completed -
The scheduled maintenance has been completed.
Aug 27, 22:45 EDT
Aug 27, 22:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:30 EDT
Aug 27, 19:30 EDT
Scheduled -
kvm296
kvm297
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 19:18 EDT
kvm297
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 19:18 EDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 19:15 EDT
Aug 27, 19:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:20 EDT
Aug 27, 17:20 EDT
Scheduled -
kvm28
kvm289
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 17:18 EDT
kvm289
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 17:18 EDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 13:00 EDT
Aug 27, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 12:00 EDT
Aug 27, 12:00 EDT
Scheduled -
kvm287
kvm288
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the system secure.
What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 10:49 EDT
kvm288
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the system secure.
What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 27, 10:49 EDT
Resolved -
This incident has been resolved.
Aug 27, 10:47 EDT
Aug 27, 10:47 EDT
Identified -
Protonmail status page indicates "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."
Aug 26, 19:08 EDT
Aug 26, 19:08 EDT
Investigating -
Protonmail is currently sending 'Recipient address rejected: Please try later' and appears that their service is degraded or partially offline. These emails are in queue and not currently delivering.
Aug 26, 19:06 EDT
Aug 26, 19:06 EDT
Aug 26, 2026
Completed -
The scheduled maintenance has been completed.
Aug 26, 21:45 EDT
Aug 26, 21:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:45 EDT
Aug 26, 20:45 EDT
Scheduled -
kvm309
kvm316
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 20:37 EDT
kvm316
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 20:37 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 20:33 EDT
Aug 26, 20:33 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 19:45 EDT
Aug 26, 19:45 EDT
Scheduled -
kvm307
kvm308
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 19:43 EDT
kvm308
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 19:43 EDT
Update -
The scheduled maintenance has been completed.
Aug 26, 19:42 EDT
Aug 26, 19:42 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 19:30 EDT
Aug 26, 19:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 18:30 EDT
Aug 26, 18:30 EDT
Scheduled -
kvm304
kvm306
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 18:21 EDT
kvm306
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 18:21 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 14:30 EDT
Aug 26, 14:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 13:30 EDT
Aug 26, 13:30 EDT
Scheduled -
The kvm456 will undergo hardware maintenance on 8/26 at 1:30 PM Eastern time to resolved an unexpected reboot from 8/23.
Aug 25, 13:54 EDT
Aug 25, 13:54 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 13:00 EDT
Aug 26, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 12:00 EDT
Aug 26, 12:00 EDT
Scheduled -
kvm283
kvm284
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 10:59 EDT
kvm284
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 26, 10:59 EDT
Aug 25, 2026
Completed -
The scheduled maintenance has been completed.
Aug 25, 21:46 EDT
Aug 25, 21:46 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:40 EDT
Aug 25, 20:40 EDT
Scheduled -
kvm299
kvm303
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 25, 20:32 EDT
kvm303
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 25, 20:32 EDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 13:30 EDT
Aug 25, 13:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 12:30 EDT
Aug 25, 12:30 EDT
Scheduled -
kvm281
kvm266
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 25, 11:52 EDT
kvm266
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 25, 11:52 EDT
Aug 24, 2026
Completed -
The scheduled maintenance has been completed.
Aug 24, 14:00 EDT
Aug 24, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 13:00 EDT
Aug 24, 13:00 EDT
Scheduled -
kvm292
kvm293
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 24, 12:27 EDT
kvm293
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 24, 12:27 EDT
Aug 23, 2026
Completed -
The scheduled maintenance has been completed.
Aug 23, 11:10 EDT
Aug 23, 11:10 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 10:10 EDT
Aug 23, 10:10 EDT
Scheduled -
kvm245
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 23, 09:49 EDT
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 23, 09:49 EDT
Aug 22, 2026
Completed -
The scheduled maintenance has been completed.
Aug 22, 11:00 EDT
Aug 22, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 10:00 EDT
Aug 22, 10:00 EDT
Scheduled -
kvm510
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 22, 09:40 EDT
As part of ongoing service improvements and security updates, we will be rebooting the above nodes.
This is strictly proactive maintenance to apply necessary fixes and keep the systems secure.
What to expect:
- Services hosted on the nodes will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.
Aug 22, 09:40 EDT
Resolved -
This incident has been resolved.
Aug 22, 09:39 EDT
Aug 22, 09:39 EDT
Investigating -
Phusion Passenger Watchdog API privilege escalation vulnerability:
https://support.cpanel.net/hc/en-us/articles/42694659893143-Security-Privilege-Escalation-via-Phusion-Passenger-s-Watchdog-API?utm_medium=email&_hsmi=433242580&utm_content=433242580&utm_source=hs_email
cPanel has released patches for the above root exploit, however cloudlinux the os vendor in use has not. Out of caution the package will be removed on systems until a patch is released.
Aug 14, 11:04 EDT
https://support.cpanel.net/hc/en-us/articles/42694659893143-Security-Privilege-Escalation-via-Phusion-Passenger-s-Watchdog-API?utm_medium=email&_hsmi=433242580&utm_content=433242580&utm_source=hs_email
cPanel has released patches for the above root exploit, however cloudlinux the os vendor in use has not. Out of caution the package will be removed on systems until a patch is released.
Aug 14, 11:04 EDT
Aug 21, 2026
No incidents reported.
Aug 20, 2026
No incidents reported.
Aug 19, 2026
No incidents reported.
Aug 18, 2026
No incidents reported.
Aug 17, 2026
No incidents reported.
Aug 16, 2026
No incidents reported.
Aug 15, 2026
No incidents reported.