Monitoring - The system is online. We are currently monitoring the system for errors.
Oct 09, 2026 - 21:37 EDT
Investigating - We are investigating an error on kvm26 at dfw1
Oct 09, 2026 - 21:24 EDT

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Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 15:03 EDT
Update - We are continuing to monitor for any further issues.
Oct 15, 13:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 13:09 EDT
Update - Additionally a potential CPU error has been detected during the harddrive change. The CPU will be replaced during this maintenance.
Oct 15, 12:12 EDT
Investigating - The kvm507 system has a failed drive that will be replaced to ensure data redundancy.
Oct 15, 12:08 EDT

Oct 14, 2026

Completed - The scheduled maintenance has been completed.
Oct 14, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 15:14 EDT
Scheduled - e are performing an operating system upgrade on the DirectAdmin server listed above. This is proactive maintenance to apply necessary security updates and guarantee long-term support for the server.

This specific machine is currently running a legacy DirectAdmin setup without CloudLinux. To keep everything current and secure, we are updating the base OS to support a newer version of DirectAdmin.

**What to expect:**

* Hosted services will be temporarily offline while the server restarts.
* Core services (PHP, Exim, and Dovecot) will automatically rebuild right after the restart.
* Moving forward, the new default PHP version will be **8.2**, and the minimum MariaDB version will be **10.11**.

Oct 14, 15:14 EDT

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 13:18 EDT
Monitoring - The replacement is completed and we are monitoring the system.
Oct 13, 10:15 EDT
Investigating - The hardware on kvm359/vda4900 will be replaced to address an unexpected restarting issue.
Oct 13, 08:12 EDT

Oct 12, 2026

Resolved - The replacement has been completed.
Oct 12, 15:24 EDT
Investigating - The kvm 443 system is reporting a CPU error and will have both CPUs replaced.
Oct 12, 07:33 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Completed - The scheduled maintenance has been completed.
Oct 9, 19:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 16:10 EDT
Scheduled - We are performing an operating system upgrade on the DirectAdmin server listed above. This is proactive maintenance to apply necessary security updates and guarantee long-term support for the server.

This specific machine is currently running a legacy DirectAdmin setup without CloudLinux. To keep everything current and secure, we are updating the base OS to support a newer version of DirectAdmin.

**What to expect:**

* Hosted services will be temporarily offline while the server restarts.
* Core services (PHP, Exim, and Dovecot) will automatically rebuild right after the restart.
* Moving forward, the new default PHP version will be **8.2**, and the minimum MariaDB version will be **10.11**.

Oct 9, 15:07 EDT

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 08:49 EDT
Update - The kvm445 system has been running with out errors since the replacement approx 10 hours ago.
Oct 8, 08:49 EDT
Update - A hardware replacement remains underway.
Oct 7, 22:32 EDT
Investigating - The KVM445 system is experiencing an error. The CPU has been identified as the component to replace and a tech is in process of replacing the CPU.
Oct 7, 20:00 EDT

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 14:00 EDT
Scheduled - As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.

Oct 7, 13:44 EDT

Oct 6, 2026

Completed - The scheduled maintenance has been completed.
Oct 6, 17:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:40 EDT
Scheduled - As part of ongoing service improvements and security updates, the above directadmin server will undergo an OS upgrade.

This is strictly proactive maintenance for security updates and ensure long term support for the operating system.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- PHP, exim and dovecot will rebuild after the restart.
- There will be no major version changes to PHP, MySQL or Directadmin.

Oct 6, 14:31 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Resolved - This incident has been resolved.
Oct 4, 22:32 EDT
Monitoring - The swap is completed and we are monitoring the system.
Oct 4, 11:01 EDT
Identified - The kvm26.dfw1 server will have a hardware swap to resolve a hardware issue causing stability issues.
Oct 4, 10:10 EDT

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 13:00 EDT
Scheduled - As part of ongoing service improvements and security updates, the above directadmin server will undergo an OS upgrade.

This is strictly proactive maintenance for security updates and ensure long term support for the operating system.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- PHP, exim and dovecot will rebuild after the restart.
- There will be no major version changes to PHP, MySQL or Directadmin.

Oct 2, 11:56 EDT

Oct 1, 2026

Resolved - all services are online and issue is resolved
Oct 1, 21:15 EDT
Monitoring - Plesk7100 all services are back online and we are monitoring server status
Oct 1, 17:25 EDT
Identified - battery raid controller replacement is ongoing on plesk7100 server
Oct 1, 15:02 EDT
Investigating - Plesk7100 is under hardware maintenance and server checkup
Oct 1, 15:02 EDT
Completed - The scheduled maintenance has been completed.
Oct 1, 17:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:36 EDT
Scheduled - As part of ongoing service improvements and security updates, we will be rebooting the above nodes.

This is strictly proactive maintenance to apply necessary fixes and keep the system secure.

What to expect:
- Services hosted on above will be temporarily unavailable during the restart.
- The downtime will be brief, and everything will come back online automatically once the reboot is complete.

Oct 1, 15:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 1, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:00 EDT
Scheduled - As part of ongoing service improvements and security updates, the above cpanel server will undergo an OS upgrade and hardware refresh.

The OS will be bumped from cloudlinux7 to cloudlinux 10 which offers os updates until May 31, 2035 and mariadb bumped to 10.11

A hardware refresh will offers CPU, RAM and disk speed improvements.

What to expect:
- Services hosted on above will be temporarily unavailable for a few minutes
- Cloudlinux will continue to offer older php versions under php selector
- No ip changes will occur.
- The hostname will update to webhosting3016

cPanel will end of life cloudlinux7 in 2027 and this is part of a replacement of any remaining cloudlinux7 system migrations.

Sep 28, 16:13 EDT